Pre-Payments and Order Confirmation:

To mitigate the risk of fake orders, Diamond City Wear accepts pre-payments only. Customers must carefully select products, provide accurate delivery addresses, and ensure correct contact information during the order process. Once an order is confirmed, modifications or cancellations may not be possible. For any urgent modifications, please contact our customer support team via Whatsapp at +977-9704396800

Returns Policy:

Customers are required to provide proof for returns, including an unboxing video to verify receipt of defective products or wrong items. Any discrepancies must be reported within 1 day of receiving the order to be eligible for an exchange. No refunds will be issued; only exchanges for mistakes or defects are allowed.

Claims Against Infringing Content:

Diamond City Wear respects intellectual property rights. If you believe your rights have been infringed, contact us at [email protected]. Provide comprehensive details, including your name, address, contact information, instances of infringement, and proof of infringement. Incomplete or false information may invalidate your claim and could lead to legal consequences.

Note:

• Violations of distribution or resale agreements do not constitute intellectual property rights infringement.
• Enforcement of such agreements is the responsibility of the involved parties (manufacturer, distributor, or reseller).
• Diamond City Wear does not provide legal advice; consult a legal specialist for concerns about rights.

Governing Laws and Jurisdiction:

These terms and conditions are governed by the laws of the Federal Democratic Republic of Nepal. Both Diamond City Wear and users agree to submit to the exclusive jurisdiction of the courts in Kathmandu.